Catering & Premises Coordinator - 12 month term

CIBC • Toronto, ON

3d • Onsite

About The Position

As a Catering Premises Coordinator, you will play a pivotal role in delivering exceptional service to both the public and CIBC staff. You will serve as a front-facing representative, demonstrating strong professionalism and providing support to all stakeholders. In this position, you will ensure the smooth operation of kitchen and premises activities, while upholding the highest standards of confidentiality for all client meeting room engagements. Your commitment to prompt, courteous assistance and attention to detail will contribute to a positive and efficient environment. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

Requirements

• Experience in building or office management (an asset).
• Flexibility to work earlier or later hours (overtime) may be required when client functions are held outside of regular business hours.
• Comfortable with minimal lifting.
• Lifting is part of this role, up to 30lbs at times.
• Client focused with exceptional client service skills.
• Strong communicator; communicate in meaningful ways.
• Strong listener and speak in clear ways.
• Know how to establish rapport and connection with others.
• Excel in fast-paced environments, effectively managing deadlines and competing priorities while maintaining a high standard of performance under pressure.
• Thrive when empowered to take initiative, go above and beyond, and deliver results.
• Understand that relationships and networks are essential to success.
• Inspire outcomes by sharing expertise.
• Values matter; bring your real self to work and live values - trust, teamwork, and accountability.
• Be legally eligible to work at the location(s) specified.
• Where applicable, must have a valid work or study permit.

Responsibilities

• Meticulously set up and clean up 14 external client meeting rooms, as well as service internal meeting rooms across 6 adjacent floors.
• Tidy rooms, reposition chairs and placemats, and ensure all equipment from previous meetings is removed.
• Coordinate with the base building for vacuuming or extensive cleaning requirements.
• Deliver pre-ordered food and beverages to meeting rooms and brew fresh coffee for each meeting where it is requested.
• Promptly clean and reset rooms after luncheons, breakfasts, or receptions to prepare for subsequent meetings.
• Clear tables or refresh rooms while clients are still present, always maintaining a high standard of professionalism and discretion.
• Maintain oversight of all supplies in storage, proactively ordering kitchen and office essentials as needed to ensure seamless operations.
• Accept and verify catered food orders, carefully unwrapping, plating, and delivering items to client meeting rooms prior to the start of each meeting.
• Refresh 15 coffee stations across floors 4 through 9 each morning, restocking coffee cups, stir sticks, sugar, milk, cream, and napkins.
• Refill coffee machines and promptly report any equipment requiring repair.
• Provide flexible, hands-on support for a range of operational needs.
• Assist with employee moves and relocations.
• Distribute office supplies across multiple floors.
• Set up or tear down meeting rooms.
• Offer backup support to Kitchen, Reception, Security, and Premises teams.
• Help coordinate catering and events as needed.
• Conduct premise reviews.
• Liaise with contractors for maintenance and repairs.
• Purchase small kitchen appliances.
• Maintain First Aid Bulletin Boards.

Benefits

• Competitive compensation
• Banking benefit
• Wellbeing support
• Employee and family assistance programs
• MomentMakers, our social, points-based recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed