Catering Operations Site Lead (Tuesday-Thursday 9am-3:30pm)
About The Position
Our Catering Operations Site Leads are natural team players who guide Zerocater’s On-Site Specialists with the goal of maximizing the team’s performance and facilitating excellent client experiences. While ensuring that every meal goes off without a hitch, you’ll get the benefit of building relationships with clients, many of which are exciting tech startups like Zerocater. You are a subject matter expert and enthusiastic spokesperson for Zerocater because you agree that the best ideas happen over food. The ideal person for this role is thoughtful, empathetic, and brings a smile to work every day.
Requirements
- 1-2 years experience in a team lead or management position with a background in hospitality, food service, or similar customer-facing role.
- Track record of being a true team player, willing to work together and help others out to ensure smooth execution.
- Positive attitude and strong work ethic highly desired
- Responsible with strong attention to detail and can work effectively with little to no supervision.
- Must be at least 18 years of age
Responsibilities
- Serve as the main point of contact for our clients; answering any questions or issues they may have
- Conduct pre-shift preparation tasks and delegate shift responsibilities to appropriate team members
- Ensure Zerocater standards are being exceeded with every meal served
- Serve as an executive decision-maker around meal issues utilizing your ability to think quickly on your feet
- Schedule new On-Site Specialists to shadow current employees while ensuring consistency in quality and level of service provided
Benefits
- $15.00 monthly stipend for cell phone usage
- 401k match with immediate vesting
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
