Catering Manager

BCC Hospitality Services LLC • Miami, FL

2d

About The Position

Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. This role leads a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Requirements

• Must be willing to work flexible schedule n order to accomplish all major responsibilities and tasks
• Have 2-3 years of banquets or catering experience
• Reading, writing, and oral proficiency in the English language

Nice To Haves

• Has past managerial experience
• Able to speak and write in a second language

Responsibilities

• Drive sales growth by developing and executing strategic plans targeting corporate and social markets, promoting meeting spaces and event packages through presentations, sales calls, and property tours.
• Build and maintain strong relationships with CVBs, tourism authorities, and industry peers to enhance visibility and attract new business.
• Respond to client inquiries with tailored proposals, contracts, and event details within 24 hours, secure signed contracts, deposits, and final payments in collaboration with Finance.
• Lead all aspects of event planning and execution, including: 1. Scheduling and timeline coordination. 2. Food and beverage details. 3. Function room setups and audiovisual needs. 4. Transportation logistics and special requests (e.g., entertainment, décor, vendor insurance).
• Conduct site inspections, tastings, and entertainment to finalize event details.
• Clearly communicate event updates and requirements to internal teams to ensure seamless execution.
• Attend Banquet Event Order (BEO) meetings to address upcoming events and resolve concerns.
• Use event management software (e.g., Delphi) for account management, planning, and reporting.
• Review banquet checks for accuracy
• Process vendor payments with proper documentation and ensure timely billing.
• Foster repeat business by delivering exceptional service from pre-event planning to post-event follow-up.

Benefits

• Dine at our team Canteen and save on meals!
• Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?
• Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
• Enjoy discounts at our restaurants and bars.
• Speak up & put your own ideas into actions. Think differently!
• Discounted transportation passes and parking nearby.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed