Catering Manager

Creative Dining Services•Fort Wayne, IN

About The Position

Creative Dining Services is looking for a full-time Catering Manager. The Catering Manager works within the Dining Services Department to ensure that excellence in customer service is being provided throughout each catered event, while assuring that food is presented attractively, and in a fiscally responsible and sustainable manner, according to customer wishes and company standards. Works professionally and cooperatively as a valued member of the dining services management team, assisting with any aspect of the dining services operation necessary.

Requirements

3 + years supervisory and catering experience
ServSafe Certification
MS Office product computer skills, ability to learn event management software

Nice To Haves

Knowledge of proper table service techniques and design preferred

Responsibilities

Maintains excellent public relations with all customers, clients, staff, vendors, and the community; achieves high levels of customer and client satisfaction; communicates professionally with clients during events to assure their needs are met
Builds relationships with current clients in order to grow catering sales; promptly responds to all catering inquiries
Maintains established food presentation and service standards; providing ongoing enhancement to these based upon current trends in the catering industry
Updates production and catering staff on changes that occur to a catered event
Communicates catering menu offerings in an attractive and effective manner, paying attention to potential special dietary needs of the customer
Works in conjunction with production, conference services, and sales staff to plan and coordinate details of catered events
Prepares all billing of catered events
Maintains an organized system of comprehensive record keeping for each catered event
Maintains a neat and organized office area and performs other office duties as directed by the Food Service Director