Catering Manager 4

Sodexo•St. Louis, MO

2d•Onsite

About The Position

Sodexo is seeking a Catering Manager 4 for St Louis University, a nationally recognized Jesuit Research University located in St. Louis, Missouri. This role involves leading an outstanding Catering team and managing multiple events throughout the year. The ideal candidate will have proven experience managing high-volume catering programs, with a strong emphasis on exceptional customer service, event planning, presentation, and end-to-end event execution. Sodexo's purpose is to create a better everyday for everyone and build a better life for all, improving the quality of life for those they serve and contributing to economic, social, and environmental progress. The company values diversity and inclusion, fostering an environment where all employees are valued and respected, and is committed to providing equal employment opportunities.

Requirements

High volume catering management experience
A work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
The ability to manage multiple priorities, a passion for high level customer service and professional communication skills
Expertise in prioritizing tasks and flexibility to take on additional responsibilities as needed
Extensive formal training in catering services, with particular emphasis on customer service, event planning and and event management
Strong focus on food quality and presentation as well as high end catering experience
Previous success managing a university campus account
Strong leadership skills, computer skills, and culinary knowledge
Technical competence in unit financial management, pricing, menu development and training and development of front line hourly employees
Exceptional time management skills
Bachelor’s Degree or equivalent experience
3 years of management experience
3 years of experience in catering, food production, or food service management or a related field

Responsibilities

Identify customer needs and expectations
Ensure that Sodexo and customer goals are aligned and met
Educate and develop rapport with clients and promote partnerships
Promote a customer/client centered culture that strives to exceed customer and client needs
Coordinate all unit catering initiatives to drive sales growth and track results
Maintain and improve service level resulting in increased customer satisfaction
Ensure all HACCP standards are followed
Demonstrate resourcefulness and quick responsiveness to client and customer requests