Catering & Events Coordinator - Mandalay Bay

MGM Resorts International
Onsite

About The Position

The Catering & Events Coordinator will be the organizational force behind the Convention Services and Catering team. This role involves managing schedules, coordinating meetings, preparing communications, and supporting day-to-day operations in a fast-paced environment. It is ideal for someone who is highly organized, detail-oriented, and enjoys supporting a team’s success.

Requirements

  • Six (6) months of prior relevant experience in an administrative role.
  • High School Diploma or GED.
  • Must be 21 years of age or older.

Nice To Haves

  • Previous experience with Group or Room Reservations, Front Desk and/or Guest Services in a similar resort setting preferred.

Responsibilities

  • Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates.
  • Process reservations, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays.
  • Arrange and coordinate meetings, travel arrangements, and meal appointments within the property or outside travel.
  • Monitor, screen, respond to, and distribute incoming communications via e-mail and phone in a timely manner.
  • Provide guest service to internal employees, guests, and all customers of MGMRI.

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Health & Income Protection benefits (for eligible employees).
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
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