Doubletree Lansing - Catering & Convention Services Manager OEM

Aimbridge Hospitality•Lansing, MI

9h•Onsite

About The Position

Join our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you’ll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you’ll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales or Director of Catering/Convention Services, helping the hotel achieve revenue, satisfaction scores, and sales targets. This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Requirements

High school diploma (or equivalent) required
Creative thinker with food, beverage, and event knowledge
Strong verbal and written communication skills for negotiation and sales
Valid driver’s license for the applicable state
Proficient in Microsoft Office
Proven ability to work independently, multitask, organize, and present professionally

Nice To Haves

prior convention, event, or catering sales experience preferred

Responsibilities

Crush sales and satisfaction targets like a superstar—whether it’s meeting planner scores, guest delight, or food and beverage sales, you make it all happen. You’re the numbers hero who knows how to turn goals into wins!
Pick up the phone, lead eye-opening tours, and roll out the red carpet for every client—your charm is the secret sauce that keeps them coming back. You build relationships that last longer than the dessert at the banquet!
Keep your finger on the pulse of industry trends, always a step ahead to spot new opportunities. Your market savvy ensures our property stays ahead of the curve and the competition.
Plan and execute events with flair, making sure every detail is just right and all changes are handled smoothly. From banquet orders to last-minute pivots, you deliver flawless experiences every time.
Shine at local events and stay visible in community circles, helping us build a reputation everyone remembers. When special promotions or sales blitzes roll around, you’re the enthusiastic team player who brings the energy!