Catering and Group Sales Manager

Omni Hotels & Resorts•Fort Lauderdale, FL

About The Position

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: Responsible for researching and aggressive solicitation of group (10-25 rooms peak) and catering business with an emphasis on short term, high rated and less price sensitive bookings. To merchandise as skillfully as possible the guest rooms, hotels meeting and event space, to maximize revenue potential for the hotel and to ensure that the Customer has the best possible meeting experience.

Requirements

Minimum of 1-year sales experience in a management or coordinator role.
Minimum of 1-year hotel experience.
Must have proven selling, negotiating and presentation skills.
Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
Solid written and verbal communication, along with excellent presentation skills.
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
Must have highly developed customer service skills with strong attention to detail.
Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
Maintain a professional business appearance, attitude, and performance.
Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.
Must be able to work a variety of shifts, including weekends and holidays.
Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Nice To Haves

College degree in Hospitality or Business Management, preferred.
Delphi experience preferred.

Responsibilities

Achieve monthly room night booking goals, primarily handling group blocks from 10-25 rooms on peak nights and catering room blocks.
Achieve budgeted food & beverage, room nights, rate, and revenues including but not limited to room rental.
Merchandise hotel meeting and event space to attain maximum room rental & banquet revenue wherever appropriate.
Follow Booking Guidelines and hotel LSOP’s.
Prospect, solicit, and develop accounts within assigned market segment(s).
Maintain aggressive weekly telephone, site inspection, and personal call goals, to include outside sales calls and cold calling.
Use all prospect sources as identified by department leaders.
Follow up promptly on leads generated by the GSO, other Omni Hotels & Resorts, and other lead sources.
Follow-up and process group blocks with leads 10-25 rooms peak on designated lead rotation day.
Follow up to catering events corporate in nature.
Active involvement in local industry associations, organizations, and trade shows.
Participate in development of all promotions related to assigned market segment needs.
Maintain files and current trace dates, accurate history, and all relevant booking activity.
Conduct planned and impromptu site inspections as requested while adhering to hotel SOP’s.
Attend hotel pre-cons for group and catering events.