Catering and Convention Services Coordinator

Corporate Office•Washington, DC

15h•$30•Onsite

About The Position

The Catering & Convention Services Coordinator is responsible for accurately completing a variety of administrative duties requested by colleagues within the Sales, Catering, and Convention Divisions in order to provide timely and professional service to our guests. ($29.50/hour based on experience)

Requirements

Must be able to work alone as well as work well with others.
Must have good communication skills.
Must be computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
Previous Hotel and / or administrative experience preferred
Must have good organizational skills.

Nice To Haves

Previous knowledge of Delphi, Opera and Synergy preferred.

Responsibilities

Provides administrative support to assist all Sales, Catering, and Convention departments in achieving their monthly revenue goals
Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
Enters group information (sites, resumes) in computer database.
Assists in generating proposals with information accurate and specific to each client.
Assists with site inspections.
Takes detailed inquiry leads and submits to appropriate manager.
Inputs amenities into computer for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
Communicate general hotel information to potential new clients prior to contracting
Assist with the proper distribution of details for all events to appropriate departments as provided by the Convention Services and Catering Teams
Efficient communication of event expectations to all operational departments
Coordinate internally all support services to ensure successful events
Coordinate with the appropriate areas in the hotel to resolve any issues, complaints, and problems to ensure customer satisfaction
Other duties as assigned by Director of Sales and Marketing and Director of Catering & Convention Services.