Catering Administrative Assistant

Ridglea Country Club•Fort Worth, TX

About The Position

The Catering Administrative Assistant provides administrative and operational support to the Catering & Events Department. This role ensures efficient communication, organization, and accurate distribution of event information across departments. The Catering Administrative Assistant supports the planning and execution of events by managing event documentation, updating internal communication platforms, and assisting the Catering & Events team with administrative tasks. This position plays an important role in ensuring that event details are organized, clearly communicated, and properly distributed to all operational teams.

Requirements

High school diploma required; college coursework or degree in hospitality, business, or related field preferred
Previous administrative or hospitality experience preferred
Strong organizational and communication skills
Proficiency in Microsoft Word, Excel, and basic office systems
Ability to read, write, speak, and understand English
Strong attention to detail and organizational skills
Ability to manage multiple tasks and deadlines
Professional and service-oriented demeanor
Ability to work collaboratively with multiple departments
Willingness to perform additional duties as assigned
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist, reach, crouch, or crawl; talk or hear; and taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Push, pull or lift up to 50 lbs.
Work in hot, humid, and noisy environments.

Responsibilities

Maintain thorough working knowledge of Club policies and guidelines as outlined in the Ridglea Country Club Employee Handbook and Orientation Guide
Provide general administrative assistance to the Catering & Events Department
Assist the Director of Catering & Events and Member Events Manager with administrative tasks as needed
Maintain organized event files, documents, and records for the department
Assist with preparation and organization of event-related materials
Answer incoming calls for the catering department
Take detailed messages and route calls to the appropriate staff members
Provide basic information regarding events or direct inquiries to the appropriate department contact
Collect, print, and distribute Banquet Event Orders (BEOs), pop-ups, and any revisions to the appropriate departments
Ensure all event documents are current and accurately distributed to operational teams
Maintain organized records of event documentation and updates
Update and distribute guarantee sheets to ensure accurate headcounts and guest expectations for each event
Assist with tracking event details and updates as needed
Ensure event information is communicated clearly to all relevant departments
Create and distribute buffet menu cards for events as required
Assist with preparation of printed event materials
Maintain organized records of menu cards and event signage needs
Regularly update and maintain the Club Passport website with all pertinent event information
Update Novisign digital signage for event wayfinding
Ensure event communications are accurate and current across internal communication platforms
Provide support to the Catering & Events team to ensure smooth event operations
Assist with last-minute administrative needs for events when required
Support coordination between departments by ensuring timely communication of event information
Perform additional duties as assigned by the Director of Catering & Events