Category Merchant Quill

Staples CanadaFramingham, MA

About The Position

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

Requirements

  • A strong history of managing product categories to achieve outstanding P&L results, showcasing expertise in online merchandising and a deep understanding of industry trends.
  • Excellent communication and interpersonal skills for building relationships, negotiating effectively, and collaborating across functions.
  • Proficiency in data analysis and interpretation, enabling informed decisions and strategic guidance for product lines.
  • Ability to work independently and prioritize tasks with exceptional organizational skills and attention to detail.
  • Demonstrated leadership skills, including coaching and developing team members for successful execution of product strategies.
  • Ability to make informed decisions based on key indicators and business insights.
  • Minimum of 5 years total experience in buying-related functions (merchandising, buying, planning, inventory management).
  • Basic proficiency in Word, Excel, and PowerPoint; knowledge of Access, PowerBI, Jira, Bloomreach or related systems is a plus.
  • 1-2 years of experience in a managerial role, with proven success in managing product categories and driving P&L results.
  • Experience in online merchandising strategies, assortment planning, customer buying patterns, inventory management, logistics, and marketing techniques.

Nice To Haves

  • Experience with tech, furniture, office supplies a plus.
  • Bachelor's degree in Business or equivalent work experience.
  • 1-2 years of experience in a managerial role.
  • Strong foundation in leadership and team management.

Responsibilities

  • Develop and execute strategic business plans for assigned product lines to align with company objectives and drive success.
  • Manage the entire product lifecycle, including assortment planning, vendor selection and negotiations, inventory management, and merchandise presentation.
  • Lead and collaborate with cross-functional teams to enhance the online shopping experience, leveraging customer insights and data to optimize product visibility and revenue.
  • Contribute to promotional go-to-market strategies, plan key product promotions, and negotiate with vendors for cooperative funding and favorable terms.
  • Interpret financial reports and market data to make informed decisions, identify growth opportunities, and mitigate risks.
  • Provide clear direction and guidance to team members, ensuring successful execution of key initiatives and seamless sharing of business insights.
  • Stay current on market trends and external factors, positioning Quill as a trusted solutions provider to customers and partners.

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs
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