Category Manager
About The Position
At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Category Manager to join our Merchandising Team. This individual will report into our VP of Merchandising to develop and execute category strategies that drive revenue, customer growth, and competitive differentiation. If you are eager to own product lifecycle management, assortment decisions, and category performance within assigned product areas, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.
Requirements
- Bachelor’s degree in Business, Marketing, Merchandising, or a related field, or equivalent professional experience
- 5+ years of experience in merchandising, category management, and product development
- Strong analytical and problem‑solving skills with the ability to interpret data and make informed recommendations
- Advanced experience in Microsoft Excel and retail systems
- Experience in leading remote team members
- Strong communication, collaboration, and project management skills
- Critical and creative thinking skills in dealing with an everchanging environment
- Statistical analysis and data manipulation skills
- Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment.
- Ability to work well both independently and in a team setting
Nice To Haves
- Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency
- Experience working in an e-commerce environment and supporting related category management and merchandising strategy
- Hard parts knowledge in industry related fields (ex: HVAC/Heating, Electrical, Plumbing, Automotive, etc.)
Responsibilities
- Develop category strategies by analyzing industry trends, product assortments, customer insights, and competitive positioning.
- Determine new products and brands to launch that align with category goals and financial targets.
- Build deep expertise in designated product types, including functions, use cases, and customer applications.
- Lead product lifecycle management for new and existing items, including performance reviews and strategic adjustments.
- Manage vendor relationships, negotiate solutions, and evaluate vendor performance to optimize assortment and profitability.
- Conduct assortment reviews and recommend changes to improve category performance.
- Collaborate with Marketing, Sales, Supply Chain, sand Finance to ensure category strategies are executed accurately and on time.
- Influence promotional planning, merchandising decisions, and product education strategies.
- Create product roadmaps, ROI analyses, and competitive assessments to support category planning.
- Use data and insights to recommend pricing, positioning, and promotional strategies.
- Gather customer feedback and market insights and translate them into actionable category improvements.
- Support sales growth through first‑to‑market ideas and strategic product positioning.
- Lead the development of product promotions and educational strategies for new and existing products.
Benefits
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
