Category Manager, IT Services
About The Position
The Technology Procurement Category Manager, IT Services supports the development and execution of sourcing strategies across IT managed services, staff augmentation, and systems integration and consulting services. The role works with IT delivery leads and business stakeholders to support sourcing initiatives, manage supplier relationships, and deliver measurable value within the IT Services category. It executes category strategy and supplier negotiations under the direction of the Category Director, escalating deals or decisions that exceed standard delegation-of-authority thresholds. The position supports category management across IT managed services, IT staff augmentation and contingent labor, systems integration and implementation services, IT consulting and advisory services, and application development and support services. It is remote, with the listed locations of Atlanta, Georgia; Charlotte, North Carolina; Chicago, Illinois; and Dallas, Texas. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.
Requirements
- At least 5 years of strategic sourcing experience, including meaningful experience in IT services, staffing, or systems integration categories.
- Experience supporting category strategies across multiple regions or business units.
- Ability to manage procurement projects from strategy through execution with moderate oversight.
- Commercial acumen, including experience in contract negotiation, rate card analysis, and supplier performance management.
- Demonstrated success adopting AI to accelerate and enhance job functions.
- Ability to build effective working relationships with technology and business stakeholders.
- Experience working with cross-functional teams across procurement, IT, finance, and operations.
- Bachelor's degree (BA/BS) in Business, Supply Chain, Information Technology, or a related discipline.
- Must be authorized to work in the United States without sponsorship.
Nice To Haves
- Familiarity with major IT services and staff augmentation providers and their commercial models.
- Working knowledge of labor rate benchmarking and statement-of-work structuring.
- Experience sourcing systems integration or IT consulting engagements.
- CPSM, CIPS, or equivalent procurement certification, or working toward one.
- Experience in corporate real estate, facilities management, or professional services environments.
Responsibilities
- Support development of IT Services category strategies aligned with JLL's business strategy and technology roadmap.
- Maintain internal demand plans across assigned sub-categories and identify consolidation and rate optimization opportunities.
- Partner with IT delivery leads and business stakeholders to ensure sourcing activity reflects regional requirements.
- Identify sourcing opportunities and escalate strategic recommendations to the Category Director.
- Maintain relationships with key IT services suppliers and staffing partners.
- Support supply base rationalization and maintain the category's strategic supplier framework.
- Conduct supplier performance reviews and maintain scorecards tracking contractual compliance and service levels.
- Track market trends, labor rate benchmarks, and commercial models to inform sourcing recommendations.
- Lead procurement events for assigned sub-categories, including RFP development, bid management, commercial evaluation, and contract execution.
- Support financial targets, including cost savings, cost avoidance, and value-add outcomes.
- Maintain the category project calendar and ensure timely execution of sourcing events and renewals.
- Prepare contract documents and recommendations in line with JLL's Delegation of Authority.
- Maintain an accurate savings tracker and provide internal stakeholders visibility into value delivered.
- Support adoption of sourcing tools, process improvements, and best practices.
- Ensure sourcing activity complies with JLL procurement policies, ethical standards, and governance frameworks.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
- Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
