Category Manager – Travel, Meetings & Events

AIG Insurance • Atlanta, GA

10d • Onsite

About The Position

AIG is seeking an experienced Sourcing Category Manager to support its Global Sourcing & Procurement organization’s Travel, Meetings & Events category. The role partners with business stakeholders and suppliers to deliver competitive commercial outcomes, service excellence, supplier performance, innovation, and risk mitigation. The position calls for strategic sourcing and category management experience, preferably in corporate travel, meetings and events, hospitality, or related indirect services. The supplier landscape may include travel management companies, airlines, hotels, car rental and ground transportation providers, meetings and events agencies, venue sourcing partners, and travel and event technology providers. The role requires strong commercial and analytical skills, stakeholder management, and the ability to balance cost optimization with service quality, traveler and attendee experience, operational requirements, and business needs. The role requires working in the Atlanta office four days per week.

AIG describes its Total Rewards Program as a comprehensive benefits package focused on health, wellbeing, financial security, and professional development. The company also emphasizes continuous learning and development, inclusion, belonging, and reasonable accommodations for applicants and employees with disabilities.

Requirements

• At least 5 years of experience in strategic sourcing, category management, procurement, or a related discipline within a complex corporate environment.
• Understanding of the corporate Travel, Meetings & Events supplier ecosystem, potentially including travel management companies, airlines, hotels, car rental and ground transportation providers, meeting and event management companies, venue sourcing partners, and travel or event technology providers.
• Demonstrated experience developing and executing sourcing strategies that deliver measurable cost savings, cost avoidance, service improvements, supplier innovation, and risk mitigation.
• Strong analytical and problem-solving capabilities, including experience using spend data, supplier data, benchmarking, market intelligence, and commercial analysis to inform sourcing decisions.
• Ability to balance commercial objectives with service quality, operational requirements, and traveler and attendee experience.
• Strong stakeholder management skills and ability to build relationships, influence decisions, and collaborate across functions and geographies.
• Strong supplier relationship management capabilities, including experience with KPIs, SLAs, supplier business reviews, performance management, and continuous improvement.
• Excellent written and verbal communication, presentation, negotiation, and interpersonal skills.
• Proficiency with sourcing, procurement, contract management, spend analytics, and related technology platforms.
• Ability to work in the Atlanta office four days per week.

Nice To Haves

• Experience sourcing Travel, Meetings & Events, hospitality, or closely related indirect service categories is strongly preferred.

Responsibilities

• Develop and execute category strategies across Travel, Meetings & Events, focusing on cost optimization, service quality, supplier performance, innovation, risk management, and business value.
• Lead strategic initiatives across corporate travel, travel management services, air, hotel, car rental, ground transportation, meetings and events services, venue sourcing, and travel and event technology.
• Negotiate meetings and events services, including event management, venue sourcing, hotel and meeting-related agreements, event technology, and supporting services.
• Analyze category spend, supplier performance, market intelligence, and business requirements to identify savings, cost avoidance, demand management, supplier optimization, process improvement, and innovation opportunities.
• Monitor Travel, Meetings & Events market dynamics and emerging trends, including air and hotel pricing, supplier capacity, technology, distribution models, and business travel and meetings trends, and translate insights into sourcing strategies.
• Identify opportunities to improve the economics and effectiveness of the Travel, Meetings & Events program.
• Partner with program leadership, Finance, Legal, business stakeholders, regional teams, and other cross-functional partners to understand requirements and develop solutions aligned with business objectives.
• Develop and maintain strategic supplier relationships and establish supplier governance through business reviews, KPI and SLA management, issue resolution, performance improvement, and innovation discussions.
• Support global and regional initiatives while considering local market differences, supplier capabilities, business requirements, and regulatory environments.
• Partner with stakeholders to support adoption of preferred suppliers and maximize value from negotiated programs and agreements.

Benefits

• Comprehensive Total Rewards benefits package focused on health, wellbeing, financial security, and professional development.
• Continuous learning and development.
• Reasonable accommodations for job applicants and employees with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed