Sr. Category Manager - Technology & Global Services

Truist•Greensboro, NC

4d•$116,500 - $160,000•Onsite

About The Position

The Senior Category Manager is responsible for managing all demand management and supply management activities for one or more categories of spend. The goal is to optimize the total cost of ownership, manage supplier risk, ensure suppliers adhere to needed timelines, and meet all business stakeholders’ needs. This role serves in a relationship management capacity with key business/executive partners to drive collaboration, prioritize business needs for contract support, and ensure engagement of appropriate resources across TSSM to deliver supply value with effective risk mitigation. The position actively manages the pipeline of projects for the team and ensures project delivery to agreed upon timelines and expectations. The Senior Category Manager will be responsible for categories with medium/high spend levels, medium/high strategic importance and/or categories that require strong business relationships with senior-level peers in the LOBs or other business functions. A deep understanding of the specific dynamics of category requirements and the supply market is necessary to develop and execute a fit-for-purpose category strategy for the organization. This role requires the candidate to work in one of the specified Truist office locations 5 days per week: Richmond, VA; Charlotte, NC; Greensboro, NC; or Atlanta, GA. No Full Remote/Telecommute or Relocation Assistance is offered.

Requirements

A Bachelor’s degree is required
6 to 10 years of relevant experience in sourcing (and related functions) with regulated organizations known for the strength of their operational, customer service, and risk excellence.
Knowledge of the market, suppliers and cost drivers.
Demonstrated experience with managing matrixed supplier relationships
Direct management experience of a sourcing/procurement team function with strategic development responsibilities in Financial Services and/or heavily regulated industry
Ability to learn content quickly and apply a strategic lens to category spend
Ability to engage and communicate with internal and external stakeholders
Track record of success in supplier consolidation and driving spend to preferred suppliers
Subject Matter Expertise in strategic sourcing methodology and techniques
Demonstrated ability to develop client relationships
Proficient analytical skills
Proficient written and verbal communication skills
Proficient project management and time management skills
Proficient business acumen
Proficient negotiation and influencing skills
Proficient interpersonal skills with the ability to communicate effectively at all levels, particularly at the management level
Self-motivated, with executive presence and presentation skills

Nice To Haves

An MBA, Masters in Supply Chain and industry certifications are preferred
Ideally, this experience should be broad based involving several of the following functions: procurement, sourcing and third party management

Responsibilities

Effectively develop and partner with Category Managers/Directors to implement category strategies with medium/high spend levels, complexity, and strategic importance within his/her portfolio to optimize business efficiency and drive maximum value.
Develop an understanding of the current category activity within Truist and determine where SSM can have a greater involvement and drive value. Specialize by developing deep expertise within the category(s). Maintain a deep understanding of global supply markets, competitors, and product innovations.
Build strong relationships with ‘internal customers’ and industry suppliers. Partner with Business Leaders and Executives to ensure that sourcing strategies/category plans and execution are aligned with the Business and MoE/ecosystem Goals.
Lead cross-functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans.
Perform market data analysis for negotiations and supplier selection, and lead high-complexity sourcing events. Compile commodity profile details such as supplier performance, volume forecasts, and design specifications. Analyze trends and dynamics of supply markets, and prepare commodity-specific performance metrics & dashboards.
Ensure that best practices in the sourcing process are followed. Execute the full sourcing process which includes development of scope, supplier selection, commercial negotiation, third-party risk acceptance, and contract execution. Engage risk stakeholders as needed for sourcing activity.
Drive to remedy inconsistent vendor performance across the enterprise and improve vendor performance/optimizing allocation of spend.
Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement, and contingent workforce. Also ensure compliance with Bank policies for regulatory directives and other firm-wide policies.
Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations.
Participate in special projects and perform other duties as assigned.