Category Manager (Port Services)

Norwegian Cruise Line Holdings Ltd.•Miami, FL

16d

About The Position

The Category Manager (Port Services) is responsible for identifying and qualifying international suppliers for NCLH's required products and services. This role involves recommending alternative products with comparable or better quality at a more favorable cost, in collaboration with suppliers, operations, and sourcing specialists. The Category Manager will develop category strategies to achieve cost savings and enhance quality and service levels through initiatives like product standardization and supplier consolidation. They will oversee all spending activity and purchase requests within their category, determining appropriate action plans for purchases exceeding the Supply Chain involvement threshold. The position requires soliciting and analyzing price bids and proposals, administering contracts, ensuring accurate pricing and expiration dates on service POs, and monitoring the usage of contracted services. The Category Manager will also serve as a subject matter expert for their category, collaborating with functional and business groups to define product/service specifications and projected demand. Developing Strategic Supplier Relationship Management programs, conducting market research, and supporting strategic sourcing projects are key aspects of this role. Additionally, the Category Manager will monitor supplier performance, manage key supplier relationships across business divisions, and conduct product testing as per NCLH's standard operating process.

Requirements

Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
2+ years of category or industry specific experience.
Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
Ability to develop category and sourcing strategies by identifying areas of opportunity.
Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
Experience managing and maintaining strong supplier relationships.
Strong leadership presence and negotiation/contract management experience.
Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
Strong interpersonal and management capabilities.
Must have strong organizational skills.
Strong problem solving, analytical and report summation, and conflict resolution skills.
Ability to apply change management and consulting skills/knowledge and expertise.
Firsthand working knowledge of strategic sourcing methodology required.
Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba).
Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.

Nice To Haves

Cruise line and Duty-Free knowledge a plus.
Technical knowledge and expertise preferred.

Responsibilities

Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
Solicit price bids and proposals from qualified registered suppliers.
Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization.
Ensure prices and expiration dates are accurately reflected on service POs.
Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel).
Evaluate and confirm usage estimates on service POs with department heads.
Provide category related subject matter expertise when necessary.
Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
Develop Strategic Supplier Relationship Management programs.
Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
Conduct testing as per NCLH's standard operating process.
Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
Perform other job-related functions as assigned.