Catalog Operations Specialist (Contract)

Monica + Andy

5d • Remote

About The Position

Monica + Andy is seeking a highly detail-oriented and organized Catalog Operations Specialist Consultant to provide operational catalog support across Amazon, Walmart, and DTC, and additional marketplace channels. This contract engagement is focused on catalog accuracy, product launch execution, marketplace maintenance, and operational support across multiple selling platforms. The ideal consultant is process-driven, responsive, highly organized, and comfortable managing large amounts of product information in a fast-moving environment. This consultant will collaborate cross-functionally with US-based merchandising, operations, creative, and leadership stakeholders to support accurate, timely product launches and maintain ongoing catalog consistency across channels. Monica + Andy is an organic-first lifestyle brand for the next generation of parents. Founded by a mom and built on trust, we create thoughtfully designed products for babies, children, and families across apparel, essentials, and emerging categories. We are a fast-moving entrepreneurial company focused on operational excellence, product innovation, and long-term growth across DTC, wholesale, and marketplace channels.

Requirements

• 2–5+ years of experience in eCommerce operations, catalog management, or marketplace support
• Experience working within Amazon Seller Central and/or Vendor Central
• Strong proficiency in Excel and/or Google Sheets
• Exceptional attention to detail and organizational capabilities
• Clear and professional written English communication skills
• Ability to manage multiple deadlines and repetitive operational tasks with high accuracy
• Comfortable collaborating across time zones with US-based teams

Nice To Haves

• Experience with Walmart Marketplace preferred
• Familiarity with Shopify or similar eCommerce platforms
• Experience with apparel, baby, kids, or consumer products
• Familiarity with flat files and bulk uploads
• Experience troubleshooting marketplace listing issues
• Understanding of marketplace content optimization and basic SEO principles
• Experience supporting entrepreneurial or high-growth businesses

Responsibilities

• Create, update, and maintain product listings across Shopify/DTC, Amazon Seller Central/Vendor Central, Walmart Marketplace, and other platforms
• Upload and manage product information, including titles, bullet points, descriptions, product attributes, sizing information, pricing, imagery, backend keywords, and metadata
• Ensure listings remain accurate, complete, and aligned across channels
• Maintain parent/child variation structures and category organization
• Support setup and launch execution for new collections, seasonal drops, replenishment products, and promotional updates
• Coordinate launch timing and required deliverables with internal stakeholders
• Validate listings prior to launch to ensure accuracy and completeness
• Monitor products post-launch for issues or operational errors
• Monitor catalog health and identify listing suppressions, content errors, missing images, or operational issues
• Support Amazon and Walmart troubleshooting related to item setup and product visibility
• Help maintain marketplace compliance and content standards
• Escalate issues quickly and communicate updates clearly
• Maintain organized product trackers, SKU files, and catalog documentation
• Audit listings regularly for accuracy and consistency
• Support reporting related to launches, listing health, and catalog maintenance
• Help identify process improvements and documentation opportunities for operational workflows
• Collaborate with merchandising, creative, operations, and leadership stakeholders
• Coordinate image uploads and asset management with creative partners
• Communicate proactively regarding missing information, launch risks, or catalog issues
• Attend periodic operational alignment meetings and workflow reviews as needed
• Comfortable leveraging AI tools (including ChatGPT and other automation platforms) to improve operational efficiency, accuracy, and workflow management
• Use AI-assisted tools to help draft product copy, organize product data, identify inconsistencies, and streamline repetitive catalog tasks
• Demonstrate curiosity and adaptability around emerging technologies and process automation
• Continuously identify opportunities to improve catalog workflows through AI, automation, and operational best practices
• Balance AI-assisted execution with strong human judgment, quality control, and attention to detail

Benefits

• This is an independent contractor/consulting engagement and does not constitute employment with Monica + Andy.
• The consultant will be responsible for their own taxes, insurance, equipment, internet access, and local compliance requirements.
• Engagement structure, scope, compensation, and timelines will be discussed separately and outlined in an independent contractor agreement.
• Consultants are expected to manage their own schedules while ensuring timely communication, deliverables, and collaboration with Monica + Andy stakeholders.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed