About The Position

Davies is seeking an experienced Liability Loss Adjuster to join their growing Casualty team. While industry experience is a benefit, it is not essential as full training and support will be provided. The role involves investigating claims, compiling evidence, preparing reports, determining resolution actions, negotiating settlements, and corresponding with all parties professionally. The position requires maintaining proper reserves, staying updated on technical changes, and participating in training programs. All staff are expected to follow reasonable instructions from their line manager. This is a home-based role covering caseloads in the North East of England, requiring travel within that area.

Requirements

  • Ambitious and can demonstrate an ability to develop the skills and knowledge needed
  • Travel in the North East of England is necessary

Nice To Haves

  • Casualty Adjuster/investigator seeking a fresh challenge
  • Industry experience is a benefit

Responsibilities

  • Liaison with Insurers, Policyholders and Brokers
  • Investigation of allocated claims in the field or from the desk
  • Compilation of all necessary evidence and relevant documentation
  • Preparation of Preliminary Reports detailing the evidence available and commenting upon Policy Indemnity, Legal Liability, Quantum, and Tactics
  • Determine appropriate action for resolution of the case
  • Defend or negotiate settlement where appropriate, within agreed authority limits
  • Correspond with all parties professionally to proactively progress the case to conclusion
  • Investigate and handle all cases in accordance with the client’s requirements by referral to documented procedures at all times
  • Maintain a proper reserve at all times by regular review
  • Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company
  • Carry out any reasonable instruction given by their line manager, in line with business requirements

Benefits

  • Reward platform – discounts for over 800 retailers
  • 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
  • Development, training, and professional qualifications
  • Pension, 5% employee and 5% employer contribution
  • High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Holiday purchase plan
  • Opportunity to purchase heath cash plan and BUPA dental plan
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