Casualty Claims Specialist

FCIC•Topeka, KS

About The Position

First Chicago Insurance Company is seeking an experienced Casualty Claims Specialist to investigate and settle automobile bodily injury claims. The role handles complex liability claims requiring additional investigation and verification, including casualty claims involving severe injuries that may result in extended disability or bodily injury, as well as coverage-related litigation. The specialist reviews assigned files and determines appropriate action to support the final disposition of each loss. The role works with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine the necessary injury and coverage investigation.

Requirements

  • 3–5 years of casualty claims experience.
  • Knowledge of legal and medical terminology.
  • Excellent negotiation, communication, written, organizational, and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products.

Responsibilities

  • Review each assigned file and determine a course of action using technical knowledge and experience to support final disposition of the loss.
  • Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including applicable coverage, liability status, and damages.
  • Process bodily injury and coverage claims in accordance with established office procedures.
  • Work with third parties, plaintiff counsel, the Claim Director, and the Chief Operating Officer to determine necessary injury and coverage investigations.
  • Research case law and statutory law to conduct proper claim investigations.
  • Document policy status, coverage, liability, and damages on all claims; notify the reinsurer on qualifying claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • Perform other duties as assigned.

Benefits

  • Competitive salaries
  • Training and development commitment and programs
  • Medical benefits
  • Dental benefits
  • Telemedicine benefit
  • 401(k) with a company match
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Wellness program
  • Company-sponsored events
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