Casualty Claims Risk Consultant

Aon Corporation•Mannsville, OK

5d•Remote

About The Position

Aon is looking for a Casualty Claims Risk Consultant to deliver tactical, client-specific casualty claims services on assigned accounts in support of Aon’s core brokerage services. This position is for a workers’ compensation, auto and general liability professional. This role is a virtual work-from-home position. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Requirements

Demonstrated expertise in workers' compensation, auto liability, and general liability claims management.
Highly organized, self-motivated professional with the discipline to independently manage a large portfolio of claims and consistently stay current on claim developments.
Strong critical thinking and problem-solving skills, with the ability to assess complex claim situations and recommend practical strategies to improve outcomes.
Excellent verbal and written communication skills, including the ability to explain claim status, challenges, and recommendations clearly and confidently to clients and stakeholders.
Proven ability to build and maintain effective working relationships with clients, TPAs, carriers, defense counsel, Account Executives, and internal partners.
Advanced proficiency in Microsoft Excel and other Microsoft Office applications, including the ability to analyze data, identify trends, and prepare client-facing reports.
Ability to work independently with minimal supervision while consistently delivering high-quality, responsive service in a fast-paced environment.
Proven performer with strong technical knowledge and work experience adjusting or managing claims experience with emphasis on casualty lines of coverage.
Retain proficiency as an insurance professional while maintaining clear and effective communication, both in writing and verbally.
Fluent in Microsoft office suite, particularly Excel, Word and PowerPoint.
Bachelor’s degree or equivalent relevant experience.

Nice To Haves

Producer/Broker licensing may be required after hiring.

Responsibilities

Serve as a trusted claims resource to client claim management teams.
Monitor and review workers' compensation, auto liability, and general liability claims.
Maintain a thorough understanding of the status, drivers, and next steps for all assigned open claims and proactively identify opportunities to advance claims toward resolution.
Provide timely and accurate responses to client inquiries regarding claim status, barriers to closure, resolution strategies, reserve adequacy, and settlement considerations.
Proactively coordinate with carriers, TPAs, defense counsel, and internal stakeholders to ensure claims progress appropriately and receive the necessary attention.
Identify opportunities to improve claim outcomes through best-practice claim handling, cost containment strategies, and data-driven recommendations.
Develop and maintain recurring monthly, quarterly, and semi-annual reporting and analytics to support client decision-making and program oversight.
Serve as a day-to-day extension of the client's claims management team by remaining organized, prepared, and informed on a large volume of claims and related activities.