Casual Shelter Support Worker
About The Position
The Salvation Army has been serving people in need in communities across Canada and Bermuda for over 130 years. As a faith- and values-based organization, we help over 2 million people annually by providing essential services like food, clothing, and shelter, and supporting individuals facing unemployment, addiction, and family challenges. We are committed to adapting and innovating to meet emerging needs and fulfilling our mission of sharing the love of Jesus Christ, meeting human needs, and being a transforming influence in the world. We hire and serve people of all backgrounds, ensuring everyone has a place to belong.
Requirements
- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
- Addictions Counselling Courses
- Social services Diploma or related Diploma or Degree
- Minimum one year Experience in frontline social service work
- High amounts of keyboarding/Manual record keeping
- Occasionally lifting/packing clients/residents property/personal effects
- Engaging in recreational activities
- Attentive listening and observation of body language
- Continuously monitoring the environment
- Multitasking
- Reading
- Ability to work in a fast paced environment
- Ability to meet deadlines
- Ability to cope with stressful situations
Responsibilities
- Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required.
- Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan.
- Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation.
- Complete all reports required by the funder and The Salvation Army.
- Coordinates and facilitates resident programming as required.
- Performs intake and discharge procedures for clients/residents as assigned.
- Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required.
- Distributes funds to residents in accordance with established policies guidelines.
- Engages in the development of inter-personal relationships that promote dignity and respect.
- Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behavior.
- Liaises with Police, funders, court personnel, community agencies, families, and other staff members.
- Provides orientation to newly hired staff, volunteers, students.
- Attends 4 mandatory in-person staff meetings a year.
- Performs other duties as assigned.
Benefits
- Reasonable accommodation upon request
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
