Casino Service Manager - Wildfire Rancho

Station CasinosLas Vegas, NV
Onsite

About The Position

Responsible for supervising multiple departments and serving as Manager on Duty, directing all casino and gaming operation Team Members. Properly implement all Title 31 procedures, observe and safeguard Company assets, and follow all responsible gaming guidelines. Provide friendly, efficient service to all Guests and oversee the overall operation of all casino and gaming areas. Perform responsibilities in accordance with all Company standards, policies, and procedures. Must be able to effectively supervise, coach, counsel, and discipline Team Members as well as orient, train, and evaluate Team Members. Ability to maintain high Team Member morale through support, appreciation and recognition.

Requirements

  • Two years’ management experience.
  • Strong Communication, Leadership and Organizational skills.
  • Must be able to communicate effectively.
  • Must manage time effectively with minimum supervision.
  • Knowledge of cash handling procedures.

Nice To Haves

  • Slots experience preferred.
  • Computer skills in Microsoft Excel, Word and Outlook preferred.
  • Prior experience with Point of Sale systems helpful.

Responsibilities

  • Supervise multiple departments and serve as Manager on Duty.
  • Direct all casino and gaming operation Team Members.
  • Implement all Title 31 procedures.
  • Observe and safeguard Company assets.
  • Follow all responsible gaming guidelines.
  • Provide friendly, efficient service to all Guests.
  • Oversee the overall operation of all casino and gaming areas.
  • Effectively supervise, coach, counsel, and discipline Team Members.
  • Orient, train, and evaluate Team Members.
  • Maintain high Team Member morale through support, appreciation and recognition.
  • Inform immediate supervisor of any product shortages and equipment needs.
  • Set schedules and job duties, while maintaining Team Members' hours for proper staffing as defined through established service standards.
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