Casino Security Officer - Union

St Eugene Golf Resort & Casino • Cranbrook, BC

2d • CA$0 - CA$22 • Onsite

About The Position

This position ensures the protection and preservation of Casino guests' and employees' property and maintains a safe and secure environment for them. You will be responsible for identifying and dealing with breaches of Casino of the Rockies policies and procedures and criminal activities.

Requirements

• Conflict resolution skills.
• Have experience providing excellent customer service.
• Demonstrates a significant degree of knowledge in security practices, policies, and procedures.
• Must have open availability.
• Demonstrates the ability to communicate effectively, both orally and in writing.
• Ability to communicate effectively over a radio.
• Can analyze problems systematically, organize information, and identify key factors and causes to generate solutions.
• Ability to conduct and accurately record thorough investigations.
• Knowledge of safety and first aid.
• Demonstrates a positive attitude and initiative.
• Demonstrates a high level of tolerance and self-control.
• Grade 12 or an acceptable combination of related experience, education, and/or training.
• Candidates must be 19 or older to work in the casino.

Nice To Haves

• Experience in security.
• GSO certified.
• BST 1 and 2 would be an advantage.
• Level 1 first aid would also be considered an advantage.

Responsibilities

• Listen for and respond to any transmissions from surveillance, alerting them to any problem guests or situations with accurate locations and informing them of the status on the floor.
• Maintain current and thorough knowledge of the Resort’s emergency and life safety procedures and assist with any first aid requirements.
• Handle crowd control, building evacuations, power outages, etc.
• Provide excellent customer service by greeting customers, answering their questions, and providing them with information on gaming issues and promotional events.
• Perform minor maintenance and repairs as requested, and secure and log lost and found items.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED