This position is responsible for maintaining the overall cleanliness of the Casino floor according to Company guidelines and standards. The Casino Porter ensures the Silverton standards of cleanliness and appearance for all areas, which include, but are not limited to, restrooms, casino areas, lobbies, lounges, corridors, elevators, back of house areas and exterior areas of the property. The role requires maintaining a safe and pristine work environment, working with safety as a priority and following department and company safety standards. A thorough knowledge of applicable company and departmental policies and procedures is necessary, as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. The Casino Porter monitors and maintains cleaning of assigned areas, responds to calls for cleaning requests, spills, and biohazards, and complies with requests to assist in other areas as needed. The position also requires the ability to use a two-way radio, ensuring professional and courteous communication. Additionally, the role involves maintaining a high quality of guest service according to Silverton Be Amazing Service Standards, adhering to all appearance and uniform standards, maintaining an open line of communication with Managers, and maintaining a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. The ability to accept performance feedback in a professional manner and regular, on-time attendance are essential functions of the job.
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Career Level
Entry Level
Education Level
No Education Listed