Casino Porter - Public Areas

Wynn Resorts•Everett, MA

2d•$32 - $32•Onsite

About The Position

The Encore Boston Harbor Casino Porter will be responsible for cleaning duties as directed by Shift Manager - Public Areas in all areas of the property. This includes, but is not limited to: adhering to all processes, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

Requirements

18 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
High school or equivalent degree preferred.
Conversational English required.
Ability to respond to common inquiries from other employees or guests.
Ability to compute basic addition and subtraction.
Regularly required to talk and hear.
Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
Regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Rigorous physical ability such as lift or maneuver at least fifty (50) pounds, and long spans of standing/walking.

Responsibilities

Adheres to all Encore Boston Harbor core values and property and department standards
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Supports all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Cleans and maintains assigned area equipment and the assigned premises including the trash receptacles and urn/ash trays in all areas including restrooms, casino areas, offices, bar areas, and all entrances.
Cleans between slot machines, removes paper, glasses, debris, and discards all empty bottles. Wipes down all slot machines in casino areas.
Clean biohazards in accordance with property and procedure.
Communicates politely and display courtesy to guests and internal customers.
Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.
Communicate with co-workers and supervisor to ensure quality service.
Routinely performs deep cleaning processes to ensure overall cleanliness of the property.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.