Casino Marketing Host

Rio Mar Hospitality Management • Río Grande, PR

18h • Onsite

About The Position

The Casino Marketing Host is responsible for processing credit applications and updating player information while delivering a welcoming and personalized guest experience. This role supports the Credit department by accurately inputting player data and assisting with general credit-related functions. The Marketing Host must maintain up-to-date knowledge of all current marketing programs, promotions, and casino offerings to effectively inform and engage players, enhancing their overall experience and loyalty. Exceptional communication and service skills are essential in building strong relationships with guests and ensuring a high level of satisfaction.

Requirements

• High school diploma or equivalent required.
• Bilingual proficiency (English and Spanish) is mandatory.
• Must possess or be eligible to obtain a valid Casino License issued by the Puerto Rico Gaming Commission.
• Knowledge of casino rules, regulations, and operational procedures.
• Proficient computer skills required, including the use of company-approved word processing and spreadsheet software.
• Ability to build and maintain strong guest relationships through personalized service and professional communication.
• Strong organizational skills to manage player data, credit applications, and promotional details with accuracy and attention to detail.
• Ability to stay informed and up to date on all current marketing campaigns, promotions, and events to proactively inform and engage guests.
• A guest-first attitude, remaining approachable, friendly, and responsive in a fast-paced and dynamic environment.
• Ability to manage time effectively and multitask while balancing administrative duties and guest interactions.

Responsibilities

• Processing credit applications and updating player information.
• Delivering a welcoming and personalized guest experience.
• Accurately inputting player data and assisting with general credit-related functions.
• Maintaining up-to-date knowledge of all current marketing programs, promotions, and casino offerings.
• Effectively informing and engaging players to enhance their overall experience and loyalty.
• Building strong relationships with guests and ensuring a high level of satisfaction through exceptional communication and service skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED