Casino Host
About The Position
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.
Requirements
- High School diploma or GED.
- Sales, Customer Service, marketing experience.
- Computer literate (proficient in Microsoft Word and Excel).
- Good Communication Skills (Ability to communicate technical information to nontechnical audiences).
- Handles administrative work - (receives, sorts and files monthly personnel action reports).
- Self-motivated, and possess the ability to work without direct or constant supervision.
- Available to work a flexible schedule (i.e., day, swing, grave, weekends, holidays, special events) and any other schedule as needed.
- Highly organized and detail-oriented.
- Ability to handle high volume and stressful situations.
- Computer, telephone, fax and copier skills.
- Proficient in word processing, spreadsheets, databases, presentations, e-mails, and player tracking systems.
- ABLE TO OBTAIN/MAINTAIN NECESSARY LICENSES AND/OR CERTIFICATIONS AS REQUIRED BY LOCAL GAMING REGULATIONS.
Nice To Haves
- Positive, outgoing and self-motivated individual with follow through skills and attention to detail.
- Thrives in an extremely fast paced, team focused environment.
- Ability to engage with guests, learn and deliver on their preferences, overcome issues and create exceptional experiences while increasing revenue for the company.
Responsibilities
- Acquire, develop, and maintain relationships with VIP guests that lead to increased revenues for the company.
- Grow a book of business through application of incentives, programs and customer service within Company and department guidelines.
Benefits
- Medical, Dental, Vision.
- 401K: Matches 50% of your contribution, up to 4% of eligible contribution.
- Educational Tuition Reimbursement.
- VENTRA Program, EAP Programs, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
