Casino Host
About The Position
Primarily responsible for the administration of Casino Marketing. Assist the Slot Marketing Manager in the operation of the Casino Marketing department. Exercise discretion and independent judgment within the Casino Host functions. Work independently on player development. Devote majority of time in the casino providing personalized service to the guests. Identify and develop personal relationships with new and first time guests. Communicate constantly with Casino Game operations and other Casino Marketing cast members. Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events. Issue complementaries based on player ratings. Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters. Promote casino marketing programs via telemarketing. Follow all safety rules. Adhere to departmental quality standards. Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements. Work within the guidelines established by the company. Other duties as assigned.
Requirements
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
- Must be proficient in Microsoft applications (Excel, Access, Word)
- Ability to communicate with internal and/or external guests
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Responsibilities
- Administration of Casino Marketing
- Assist the Slot Marketing Manager in the operation of the Casino Marketing department
- Exercise discretion and independent judgment within the Casino Host functions
- Work independently on player development
- Devote majority of time in the casino providing personalized service to the guests
- Identify and develop personal relationships with new and first time guests
- Communicate constantly with Casino Game operations and other Casino Marketing cast members
- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
- Issue complementaries based on player ratings
- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
- Promote casino marketing programs via telemarketing
- Follow all safety rules
- Adhere to departmental quality standards
- Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
- Work within the guidelines established by the company
- Other duties as assigned
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
