Casino Host

Caesars Entertainment • Chandler, OK

23h • Onsite

About The Position

Identifies premium slot and table players with emphasis on developing relationships with players. Assists in the development and implementation of new programs and promotions to ensure a steady flow of high-quality patronage. Responsible for complete data entry of player information, contacts, letters, phone calls into PCS system. Increase market share and company profitability in accordance with all gaming regulations. Develops and promotes special events with target areas as directed. Make reservations for high-end guests as appropriate. Represents management at special events and promotions. Greeting and hosting of high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout. Track guests’ visits, arrange transportation and accommodation and provide complimentaries according to established guidelines. Travels to various markets to meet new potential high-end players. Keeps informed of competitive promotional methods.

Requirements

• Proven track record of personally providing excellent customer service.
• Excellent interpersonal, communication, team-building and problem-solving skills.
• Able to speak, read, write and understand English.
• Able to get along with co-workers and work as a team.
• 2 to 5 years Host or Player Development experience in a major gaming operation of similar size and stature.
• Proven track record of increasing gaming revenue through established customer base.
• Strong telemarketing skills.
• Computer literate.
• Resourceful and highly motivated in seeking out new VIP opportunities.
• Able to work effectively across all departments.
• Present a well-groomed, professional appearance.
• Willing to adhere to all Oklahoma and tribal gaming regulations and guidelines.
• Willing to work any shift and any day when necessary.
• Able to work extended hours during special events.
• At least 21 years of age.

Nice To Haves

• College degree in Marketing, Hotel or Business preferred but not required.

Responsibilities

• Continuously maneuver around office and casino.
• Move quickly around property.
• Bend, crouch, kneel, twist and work at a desk.
• Respond to visual and aural cues.
• Work independently and be self-motivated.
• Speak, read, write and understand English.
• Have the manual dexterity to operate a computer and other necessary office equipment.
• Respond calmly and make rational decisions when handling guests’ needs.
• Tolerate areas containing secondhand smoke.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree