CASINO FOOD AND BEVERAGE/BANQUET SUPERVISOR

Saratoga Harness Racing, Inc.•Saratoga Springs, NY

7d•Onsite

About The Position

Our successful Food and Beverage/Banquet Supervisor promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.

Requirements

Must have working knowledge of food and beverages including spirits/beer/wine.
Excellent interpersonal, communication, and customer service skills are essential.
Must have computer literacy; knowledge of POS systems, and cash handling.
Participative management style and strong leadership skills are required
Able to work flexible schedule on the needs of the business.
Able to work weekends and holidays as required.
Able to lift and carry 30 lbs. occasionally.
Able to stand and walk for 6-8 hours.

Nice To Haves

College Degree in hospitality or equivalent preferred, ABC Certified
Five (5) or more years of restaurant management experience, concentration in Banquets and multi-outlet experience a plus.

Responsibilities

Support the daily operations of all banquets.
Organize and maintain control of all Banquet Event Orders (BEO’s).
Execute banquet event orders with collaboration of Group Sales and F&B management including Chefs.
Attend weekly BEO meetings.
Ensures accurate record keeping, prepares, reviews, and analyzes reports.
Responsible for direct supervision and training of staff.
Assists with implementing and conducting orientation, training and evaluation programs for all personnel.
Ensures the highest level of customer service according to ensure standards of quality.
Implements merchandising techniques; keeps departmental labor cost on an acceptable level.
Adheres to established Food & Beverage policies, labor regulations and liquor laws.
Relays all guest compliments/complaints to Manager of Food & Beverage.
Responsible for establishing and maintaining positive, fair and consistent treatment of all Food and Beverage personnel.
Maintains confidentiality with regard to employee concerns and sensitive department information.

Benefits

Competitive Medical, Dental, & Vision Insurance
Vacation & Sick Time That Promote Work/Life Balance
Company Paid Life Insurance
401(k) with 4% Match
Free Employee Assistance Program
Robust Employee Recognition Program
$20.00 YMCA Memberships.
Local and National Discount Programs Through EAP & Tickets@Work
STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
Unlimited growth potential
Delicious FREE Meals in Our Team Dining Facility