Casino Floor Customer Service Attendant
Tioga Downs•Town of Vernon, NY
•$17 - $17•Onsite
About The Position
The casino floor customer service attendant is responsible for various service areas of the Operations department. This role actively supports the company culture of creating a fun and entertaining experience for internal and external guests. The attendant is responsible for the morale and direction of all front-line associates. They routinely inspect all supported equipment, identifying potential problems and repairing them if possible. Additionally, they provide racing programs and clear bill and ticket jams in self-bet machines in the VLT building and hotel.
Requirements
- High School diploma or GED required.
- Previous work experience with the public preferred.
- Ability to read, analyze, and interpret simple documents, such as safety rules and regulations, technical procedure manuals, instructions, and basic correspondence, reports and memos.
Responsibilities
- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Responsible for the morale and direction of all front-line associates.
- Routinely inspects all supported equipment, identifying potential problems and repairing same, if possible.
- Responsible for providing racing programs and the removal of bill and ticket jams in the self-bet machines in the VLT building and hotel.
- All other duties as assigned to the casino floor customer service attendant.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
