Casino Credit Clerk - Full-Time - Maryland
About The Position
The Casino Credit Clerk is responsible for supporting the core financial operations of the casino by ensuring the accuracy, security, and integrity of all customer credit and check‑cashing documentation. This position serves as a key point of contact for guests utilizing credit services, delivering exceptional service while processing sensitive financial information with precision and confidentiality. The Credit Specialist plays a vital role in maintaining compliance with gaming regulations and supporting efficient, trustworthy transactions that contribute to a seamless guest experience across the property.
Requirements
- Must be computer literate and detail oriented.
- Must be able to work flexible schedule, weekends and holidays.
- Ability to obtain and maintain all necessary licensing required for the position as required by the State Gaming Agency.
- High School diploma or GED required as well as one year of general office work experience.
Responsibilities
- Verifies and posts confidential credit information and identification credentials into the patron’s credit line.
- Processes casino credit applications and maintains customer files.
- Makes direct contact, either by phone or face to face with customers when taking credit applications.
- Makes direct contact with banks and consumer credit reporting agencies and casino credit reporting agencies.
- Makes direct contact with other casinos to obtain and document patron casino credit information.
- Inputs and authorizes new check cashing customers to computer system.
- Audits mail-in markers payments, return check logs, and return marker logs.
- Suspends customers with return check.
- Reviews and processes win/loss statements.
- Ability to extend complementaries in accordance with the property comp matrix.
- Performs all other duties as assigned.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
