Casino Compliance Representative 1 PGCB

Commonwealth of Pennsylvania•York County, PA
•Onsite

About The Position

The Casino Compliance Representative 1 position with the Pennsylvania Gaming Control Board offers an exciting opportunity to support fair and safe gaming across the state. This role is ideal for individuals who enjoy observing details and solving problems. You will help keep gaming operations running smoothly while promoting trust and transparency. Join a team dedicated to protecting the interests of the public and the gaming industry.

Requirements

  • Associate’s Degree in a criminal justice, accounting or gaming related field; or Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or An equivalent combination of experience and training.
  • Must be able to perform essential job functions.
  • Completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.
  • Application must include a resume.
  • If claiming education, must attach a copy of college transcripts.
  • Application must be submitted by the posting closing date.

Nice To Haves

  • Two years of experience in incident report writing

Responsibilities

  • Monitor licensed gaming operations for compliance with laws, rules, procedures, and internal controls to ensure the integrity of legalized gaming.
  • Observe activity of staff and patrons to verify compliance with rules, procedures, controls, and other requirements.
  • Work with electronic and manual recording and information systems as well as casino gaming devices including slot machines.
  • Review recordings, reports, and other documentation to identify issues that may require further action.
  • Write incident reports to communicate findings, potential violations, and recommendations for next steps when appropriate.
  • Respond to questions and help patrons with self-exclusion process as needed.
  • Refer or recommend administrative, legal, or criminal actions to the appropriate offices or authorities.

Benefits

  • Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $56,541.00 (before taxes).
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