Casino Cashier Supervisor (Bridgeport)

Turning Stone Enterprises•Bridgeport, NY

6d•Onsite

About The Position

Join our dynamic team as a Casino Cashier Supervisor, where you'll be at the heart of our operations, overseeing every exhilarating moment in our bustling Casino Cashier area. If you thrive in a fast-paced environment and have a passion for ensuring smooth transactions and compliance, this is the role for you! This role involves supervising all activities, transactions, and regulatory requirements associated with Casino Cashier Operations, Casino Cashiers, and Nation-related matters. You will be proactively involved and consistently available to administer oversight and verification of all front window and bank transactions, ensuring accuracy and adherence to all asset protection and Internal Control procedures. The role also requires demonstrating exemplary guest service skills and assisting guests with questions, transactions, and problem-solving. Ensuring that team members are properly trained and consistently developed in Casino Cashier Operations procedures is crucial. You will demonstrate an understanding of currency transactions and suspicious activity reporting in order to maintain compliance with property and federal guidelines. Additionally, you will participate in the credit verification process by obtaining all required credit reports, in the absence of a Credit Department Representative, and be thorough and accurate when verifying, processing, and maintaining guest account information, credit files, reports, check-cashing, and approvals for new or changed credit accounts.

Requirements

High School Diploma or High School Equivalency Diploma.
Previous supervisory experience.
Previous Casino Cashier experience
Possess outstanding guest service skills.
Previous money-handling experience and basic math skills.
Ability to organize/prioritize and complete multiple tasks simultaneously with a high degree of accuracy.
Able to make decisions in a fast-paced environment and accommodate a flexible work schedule
Must be able to stand/walk for long periods of time and lift up to 21 - 30 pounds.

Nice To Haves

A college degree or some level of secondary education is preferred.

Responsibilities

Supervise all activities, transactions, and regulatory requirements associated with Casino Cashier Operations, Casino Cashiers, and Nation-related matters.
Proactively be involved and consistently available to administer oversight and verification of all front window and bank transactions, ensuring accuracy and adherence to all asset protection and Internal Control procedures.
Demonstrate exemplary guest service skills and assists guests with questions, transactions, and problem-solving.
Ensure that team members are properly trained and consistently developed in Casino Cashier Operations procedures.
Demonstrate an understanding of currency transactions and suspicious activity reporting in order to maintain compliance with property and federal guidelines.
Participate in the credit verification process by obtaining all required credit reports, in the absence of a Credit Department Representative.
Thorough and accurate when verifying, processing, and maintaining guest account information, credit files, reports, check-cashing, and approvals for new or changed credit accounts.