Cashier - Groom & Sons' Home Center Mabank

Nation's Best Holdings•Mabank, TX
•Onsite

About The Position

Groom & Sons' Home Center is seeking a Cashier to join their growing team. This role is focused on people and relationships, with a passion for customer service and continuous improvement. If you enjoy working hard in a fast-paced environment and are looking to join a company focused on growth, this position may be for you.

Requirements

  • High school diploma or equivalent preferred.
  • Proficiency in using computers and operating point-of-sale (POS) systems.
  • Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values.
  • Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible.
  • Strong interpersonal skills with the willingness to consistently provide superior customer service skills.
  • Physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting and reaching throughout the work shift.
  • Availability to work a flexible schedule, including nights and weekends, to accommodate the needs of the business.

Responsibilities

  • Provides exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs.
  • Answers phone calls in a polite and timely manner, addressing customer inquiries and providing assistance.
  • Assists customers in locating products, offering recommendations, and providing personalized information.
  • Upsells and promotes items to increase overall sales and enhance the customer experience.
  • Highlights Do It Best reward program to customers, encouraging their participation to foster customer loyalty.
  • Follows company standards and procedures to ensure efficient operations and meet customer expectations.
  • Processes checkouts accurately and efficiently, adhering to proper cash handling procedures.
  • Continuously seeks product and project knowledge to better assist customers and identify unique selling opportunities.
  • Resolves customer issues with the support and guidance of management.
  • Maintains a clean, organized, and safe work environment.
  • Performs any other tasks as assigned by supervisors or management.
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