Cashier - Garden Vinyard Plaza
About The Position
As a Cashier, you are accountable for the customer service and sales experience, including maintaining checkout standards; assisting with general operations such as Omnichannel, recovery, and inventory; and upholding performance standards related to shrink and safety. The role also involves meeting established performance standards associated with the position. The Cashier greets and assists customers, provides customer service, supports checkout and related merchandising activities, and assists with general store operations as needed. Cashiers are expected to demonstrate the company's Results, Ownership, and Intensity competencies and contribute to sales, profit, productivity, customer service, and attendance goals.
Requirements
- Demonstrate excellent customer service and the ability to engage with and assist customers.
- Demonstrate problem-solving and decision-making that support sales, profit, and customer service.
- Work efficiently and effectively while maintaining high standards and accountability.
- Build positive, inclusive, and respectful relationships.
- Adapt to changing situations with energy and a positive attitude.
- Show confidence and urgency in taking action and doing what is right.
Responsibilities
- Greet and assist customers while providing excellent customer service and demonstrating WORTH behaviors.
- Engage customers enthusiastically, help resolve problems, and assist with credit, rewards, and gift card programs.
- Promote Findmore and other programs intended to drive sales and enhance customer service.
- Complete checkout processes, including returns and re-ticketing.
- Assist with signing and merchandising standards at checkout, and stock and replenish Impulse Fixtures.
- Call proactively for assistance when additional checkout support is needed.
- Use the Point of Sale on a Mobile Warrior device to support line management.
- Assist with Omnichannel efforts as needed.
- Assist with recovery, put-backs, and fitting room maintenance as needed.
- Participate in annual inventory processes.
- Support company shrink and safety initiatives.
- Consistently meet role performance standards, including those relating to the iCAP program, product and service sales, customer service, profit, productivity, and attendance.
- Solve problems, make smart decisions, execute work efficiently, and take accountability for results.
- Build positive, inclusive, and respectful relationships and proactively seek ways to improve the customer experience.
Benefits
- Eligible associates may receive medical, dental, and vision benefits.
- Term life insurance is offered to eligible associates.
- Paid vacation is offered to eligible associates.
- Eligible associates may receive eight paid holidays during the calendar year.
- Store hourly associates scheduled to work on a designated holiday receive additional compensation.
- A 401(k) plan with Company match is offered to eligible associates.
- All associates are eligible for an associate discount on JCPenney merchandise.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
