(NEX PORTSMOUTH SCOTT CENTER) - CASHIER

NEXCOM•Portsmouth, VA

11d•Onsite

About The Position

As a Cashier, you will be the face of our company, highlighting our brand and image while contributing to building our reputation. You will be directly responsible for assisting customers, helping them recognize the need for our products and services. You must be capable of learning about what we sell and articulate our purpose in an educational, insightful, and professional manner. A positive and outgoing nature that enjoys serving others and making a positive impact to the organization is essential.

Requirements

Product Knowledge.
Knowledge of Point-of-Sale systems.
Strong interpersonal and communication skills.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively communicate with customers, peers and management.
Ability to communicate on the telephone with proper etiquette.
Basic math functions such as addition, subtraction, multiplication and division.
Ability to use a calculator and calculate percentages.
Must be able to make change in American monetary units.
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.
Enthusiastic, friendly and energetic with a desire to provide outstanding service.

Nice To Haves

Retail or relevant work experience preferred but not required.
High school graduate or equivalent preferred.

Responsibilities

Proactively engage and make a connection with customers.
Ask questions and listen to customer's needs.
Direct customers to merchandise; inform them about upcoming events, promotions, mobile offers, STAR card.
Provide premier customer service.
Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
Maintain check-out area appearance.
Move and re-stock bags, packaging materials, labels.
Interact with customer to ensure they found everything they needed.
Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
Use a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer.
Maintain change funds and account for sales receipts.
Complete various forms of paperwork/reports and reconciliation.
Be the keeper of merchandise; complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed.
Participate in periodic inventories.
Adhere to assigned work schedule.
Accurate and complete follow through on work assignments.