Cashier - Ritz Carlton - Key Biscayne

SP Plus•Key Biscayne, FL

21h•Onsite

About The Position

SP+ is an artificial intelligence company for the real world, using computer vision to enable checkout-free parking experiences. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. This role is for a Cashier at the Ritz Carlton in Key Biscayne. The Cashier will be responsible for providing top-tier service, handling payments accurately, and ensuring a smooth flow of traffic. As the first point of contact, you will represent our brand with professionalism.

Requirements

High school diploma (or equivalent) preferred.
Must be able to add, subtract, multiply, and divide in all units of measure (whole numbers, fractions, and decimals).
Ability to accurately calculate and provide change for cash transactions is essential.
Ability to use a clock (including standard and military time), calculators, and credit card machines.
Comfortable learning and operating our digital parking technology and cash register systems.
Strong verbal English skills to read and comprehend instructions, memos, and correspondence.
Ability to effectively present information to customers, supervisors, and other employees in a professional manner.
Ability to apply common-sense understanding to carry out detailed written or oral instructions.
Ability to stay calm and adapt to changes, delays, or standardized problem-solving situations.
A proven "Service Mindset."
Must maintain a pleasant and professional demeanor when speaking on the telephone and with the public, even during busy hours.
A commitment to being on time for every scheduled shift and maintaining a clean, professional appearance in the required uniform.
Must be willing to work scheduled shifts, including mandatory weekends, 2nd, or 3rd shifts as required by the location's hiring needs.
A valid state-issued driver’s license with a current address and an acceptable driving record is required (mandatory if the role involves driving a company vehicle).

Nice To Haves

We value a strong work ethic and a willingness to learn.

Responsibilities

Accept cash and credit cards, provide accurate change, and issue receipts for every transaction.
Start every shift by counting your "bank" (starting cash) to ensure it's correct. Verify your total revenue against your transaction logs at the end of your shift.
Greet every customer with a professional attitude. Explain parking rates, answer phone calls promptly, and provide directions to local landmarks or streets when asked.
Facilitate the flow of cars through the exit gates to prevent backups, ensuring a smooth experience for every driver.
Keep an accurate record of cars entering and exiting the facility. Prepare shift reports and compile collected revenue once it reaches a certain amount during the day.
Handle customer complaints calmly or ask a supervisor for help when needed. Fill out "Lost Ticket" forms if a customer cannot find their original ticket.
Keep your booth clean and organized, and pick up any trash in the surrounding area to keep the location looking professional.
Arrive on time for every scheduled shift, in a clean and complete uniform, ready to represent the company.

Benefits

Fantastic opportunities for career growth
A knowledgeable, high-achieving, experienced team
Learning opportunities through our internal training program, SP+ University.
A diverse company that cares about inclusion, innovation, the environment, and more
A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
401(k) Match Program
Health Insurance, Vision, and Dental
Short-Term and Long-Term Life Insurance
Benefits package may vary depending on the location
Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.