Cashier - $17.25/hr.

Portillo's•Chicago, IL

About The Position

At Portillo’s, the Cashier helps create memorable guest experiences by providing friendly, accurate service in a safe and welcoming workplace. The role includes taking and processing orders at the cashier counter and in the drive-thru, handing out food, and assisting guests with takeout and catering orders. Cashiers may also serve alcoholic beverages to guests when they are at least 21 years old and help guests plan special events. The position pays $17.25 per hour, with additional pay for qualifying late-night hours, cold-weather outdoor work, and holidays. Employees working 30 or more hours per week are eligible for the described benefits package.

Responsibilities

  • Greet guests warmly and provide customer service.
  • Describe menu items and answer guests’ questions.
  • Take orders and payments quickly and accurately at the cashier counter and in the drive-thru.
  • Work with urgency to serve guests efficiently during busy periods.
  • Work as a team player to help and serve team members and guests.
  • Hand food orders to guests.
  • Take catering and takeout orders by phone.
  • Check online, catering, and phone orders for accuracy and accept payment.
  • Serve alcoholic beverages to guests when the employee is at least 21 years old.
  • Help guests plan special events.
  • Perform other duties as assigned.

Benefits

  • Additional $2 per hour for hours worked after 11 p.m.
  • Additional $2 per hour when working outside in temperatures below 33 degrees Fahrenheit.
  • Additional $3 per hour for working on holidays.
  • Flexible schedules.
  • Free shift meals.
  • Career advancement opportunities.
  • Educational benefits.
  • Perks and discounts, including discounts on movie tickets and gym memberships.
  • Free counseling and support resources through the Employee Assistance Program.
  • Daily Pay access.
  • Monthly “Franks a Lot” Team Member appreciation.
  • For employees working 30 or more hours per week: choice of health insurance from three medical plans, including enhanced mental health coverage.
  • For employees working 30 or more hours per week: two dental plans and a vision plan.
  • For employees working 30 or more hours per week: flexible time off program.
  • For employees working 30 or more hours per week: 401(k) with company match.
  • For employees working 30 or more hours per week: paid life insurance.
  • For employees working 30 or more hours per week: Beef Stock Employee Stock Purchase Plan with a discount on Portillo’s stock.
  • For employees working 30 or more hours per week: flexible spending accounts for healthcare and dependent care.
  • For employees working 30 or more hours per week: voluntary benefits such as pet insurance, critical illness coverage, and identity theft insurance.
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