Cashier - Toyota of Naples
About The Position
The Automotive Cashier is responsible for greeting customers, processing payments, and providing excellent customer service. This role involves handling cash, checks, and credit card transactions, making change, issuing receipts, and processing refunds. The cashier will also work with department managers to stay informed about products and services, answer customer questions, and handle complaints with professionalism. Additionally, the position requires reconciling daily cash drawers and gas purchase statements, providing clerical assistance, and acting as a backup for the switchboard operator. Maintaining a neat and clean work area and a professional appearance are also key aspects of this role, along with performing other assigned tasks.
Requirements
- Strong communication and customer service skills.
- Valid driver’s license is required.
- Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.
- Evening hours are required.
Nice To Haves
- Prior automotive experience is not required, but may be a plus.
- Bilingualism is not required, but can be very helpful.
Responsibilities
- Greets customers at the cashier window in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
- Reconciles cash drawer daily.
- Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
- Answers customer questions about service performed or products purchased or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Reconciles gas purchase statements.
- Provides clerical and secretarial assistance to departments as needed.
- Acts as backup to switchboard operator.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Other tasks as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Weekly Pay
- Parental Leave
- Employee Assistance Program
- Short disability insurance
- Long term disability insurance
- Life insurance
- 401k
- Paid time off (PTO)
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
