Cashier (Weekends)

Concordia College•Moorhead, MN

12h•Onsite

About The Position

As a Weekend Cashier, you'll help create a welcoming dining experience while accurately processing meal plan, cash, credit card, and other payment transactions. As one of the first and last points of contact for guests entering and leaving the dining center, you'll provide friendly customer service, answer questions, and help keep dining operations running smoothly. You'll also help maintain clean and organized cashier, serving, and dining areas and support the broader Dining Services team as needed. This position offers a special weekend rate of $20.00 per hour in exchange for a consistent commitment to work every Saturday and Sunday that Dining Services is open during the employment period. Employees in this position may have opportunities to pick up additional weekday shifts; any additional shifts outside of the regular weekend schedule will be paid at the standard Cashier rate.

Requirements

High school diploma (or GED)
Consistent weekend availability is required.
Ability to accurately handle cash and perform basic math calculations
Strong attention to detail and accuracy
Ability to learn and operate computerized POS systems and related technology
Ability to remain calm and professional during busy meal periods
Dependable with strong attendance and punctuality
Able to work independently and with good judgment
Ability to identify and resolve routing customer concerns
Commitment to maintaining a safe, clean, and welcoming environment

Nice To Haves

Previous cashier, retail, food service, higher ed, or customer service experience
Experience using a computerized point-of-sale (POS) system
Cash handling and balancing experience
Knowledge of meal plan or campus card systems
Experience working in a fast-paced, customer-focused environment
ServSafe® certificate or ability to pass ServSafe® exam within the first three months of employment

Responsibilities

Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
Greet students, staff, and guests in a friendly, professional manner.
Accurately process meal plan passes; declining balance transactions; credit/debit cards; cash; and other accepted payment methods.
Verify customer eligibility for meal plans and dining access and assist with crowd flow during peak meal periods.
Maintain an accurate cash drawer and reconcile register funds at the beginning and end of each shift.
Balance cash receipts and complete required cash handling documentation.
Answer questions about meal plans, dining center policies, hours of operation, menus, and campus dining services.
Assist guests with point-of-sale issues and escalate concerns when appropriate.
Maintain confidentiality of student and financial information.
Maintain a clean and organized cashier station.
Assist with light cleaning, stocking, and other dining center support duties during slower periods.
Report equipment malfunctions; customer concerns; or operational issues to supervisors.
Attend meetings and perform other duties, as assigned.