Cashier - Four Seasons Miami

SP Plus Corporation • Miami, FL

1d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

• 1+ years in customer service.
• Fluent in English is a MUST.
• Ability to read and comprehend simple instructions, short memos, and write basic correspondence.
• Must be able to communicate effectively with customers, clients, and supervisors.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, with a strong ability to make change accurately.
• Ability to use a clock (standard/military time) and credit card machines to handle transactions.
• Must maintain a pleasant and professional demeanor over the phone and in person.
• Flexibility to work special shifts depending on location hiring needs, which may include 2nd shift, 3rd shift, and/or weekends.
• Regularly required to sit, use hands to handle or feel tools/controls, and reach with hands and arms.
• Occasionally required to walk and stand, with specific close vision abilities needed.

Nice To Haves

• Hospitality industry highly preferred.
• Bilingual (English/Spanish) is a big PLUS.
• A valid state-issued driver’s license with a current address and an acceptable driving record is only required if expected to drive a company vehicle or drive on company business.

Responsibilities

• Utilize a quality customer service orientation to facilitate the flow of traffic through the gate and resolve customer complaints independently or with the aid of a supervisor.
• Give directions to customers to different locations in the city and answer the telephone in a prompt and courteous manner.
• Quotes prices for parking services clearly and completes lost ticket forms when original tickets cannot be located.
• Receive payment from customers for parking services, compute or re-compute bills from tickets, and operate the cash register to display the cost of the transaction.
• Count the “bank” of revenue at the beginning of the shift to ensure the starting total is correct, make change, and issue receipts or tickets to customers for each transaction.
• Collect cash and/or validations while maintaining security of cash, and record amounts received, cars in/out, and cars left in the facility while preparing the shift report.
• Responsible for being at work every scheduled day, on time, and in uniform.
• Maintain cleanliness of the booth, pick up trash in the surrounding area, and conduct timely checks to ensure a proper inventory of necessary work supplies is located in the booth.
• Verify the log of shift transactions against the bank of “revenue” on hand, compile collected revenue during the day, and perform any other duties that may be assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed