Cashier-(Four Seasons Hotel)

Towne Park • Philadelphia, PA

2d

About The Position

The Cashier collects and reconciles revenue accurately while providing attentive, friendly, and efficient hospitality services to guests. The role processes cash, credit, and direct-billing payments; provides information and directions; and completes shift reports and other duties according to established procedures. The position follows specific operational instructions, and work is checked or verified frequently. The hourly base pay is $14. Work schedule requires open availability. Travel of up to 5% may be required.

Most work is performed outdoors for extended periods, potentially for the entire shift, and may involve exposure to extreme heat and cold. Weather protection may be provided but may not shield employees from temperature changes. Physical requirements include extended periods of sitting or standing, and occasionally exerting up to 50 pounds of force, frequently up to 25 pounds, or constantly more than 10 pounds to move objects. Employees may also need to run, walk, handle objects or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Basic math knowledge.
• Ability to read and write standard English and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
• Ability to add and subtract three-digit numbers and multiply and divide with tens and hundreds, including using American currency.
• Ability to understand 24-hour and military time systems and rates applicable to time elapsed.
• Ability to meet the stated physical demands, including lifting or exerting force as described in the posting.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat them with courtesy, respect, and dignity.
• Maintain accuracy and composure under pressure, use the appropriate salutation, welcome guests, and follow proper phone etiquette.
• Assist guests with directions and inquiries, including providing information about facility outlets, meeting rooms, amenities, and area attractions.
• Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audit purposes; reconcile revenue and provide receipts.
• Complete accurate and timely shift reports; follow cash-bank procedures; operate registers, gates, and credit card machines; and obtain information about daily events and applicable rates.
• Complete tasks in a timely manner as instructed by the Lead Cashier or Account Manager.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company’s 401k retirement savings plan, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED