Part Time Cashier LC

Austin Habitat for Humanity•Austin, TX

8d•Onsite

About The Position

Provides excellent customer service as a first point of contact of retail customers and maintains the sales floor to ensure an enjoyable shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale, and display on sales floor. Always being visual and taken the initiative to keep the store presentable and easy to shop. Provided operational support to management team.

Requirements

Experience in cash handling
Able to provide exceptional customer service
Able to handle customer complaints in a professional manner
Able to work in fast paced environment
Ability to stand for long periods of time
Experience with merchandising items
Must be able to lift 25 pounds frequently
Communicate effectively, both written and verbally
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work with little supervision

Nice To Haves

Bi-lingual Spanish and English preferred

Responsibilities

Provides customers with courteous, knowledgeable, and prompt service at all times.
Knows the layout of the ReStore, able to answer customer questions, and lead them to merchandise requested.
Is knowledgeable of the ReStore point of sale system and capable of classifying items in register at time of purchase.
Follows ReStore procedures when dealing with credit cards, and cash.
Understands the ReStore’s pricing system and effectively handles various pricing conflicts.
Closely follows ReStore price changes.
Adheres to ReStore’s protocol for handling sold items that are not taken at the time of purchase by completing in full the "Sold" forms and explaining the ReStore holding and pick-up guidelines.
Is familiar with the ReStore’s return, exchange, and credit procedures.
Performs miscellaneous clerical duties when needed.
Screens all incoming phone calls and voice mail.
Assists customers with complaint issues.
Is responsible for maintaining the paperwork associated with the CSR Program, including sign in/sign out and reporting.
Is responsible for data entry of donated goods receipts.
Creates signage for store product.
Is responsible for re-stocking sales counter merchandise.
Is responsible for composing and delivering the weekly office supplies order.
Participates in annual inventory.
Participates in periodic inventory of PM product.
Assists in maintaining the cleanliness of the cash area.
Provides volunteers with meaningful volunteer experience.
Assists other staff members when needed.
Able to work a flexible schedule in support of store hours.
Maintain a professional appearance (in uniform).
Perform store upkeep duties as needed: sweeping, mopping, vacuuming, wiping shelves, restrooms, and dusting.
Occasionally assisting donors and customers: greet, receive, and provide donation receipt.
Communicates our mission and values effectively
Performs other duties as directed