Cashier Team Lead - Midvale - PT
About The Position
We are looking for a dependable and motivated Evening Cashier Team Lead to help lead our front-end team and ensure a smooth and positive experience for both our customers and employees. This position will help oversee evening cashier operations, support and coach team members, assist with customer service, and ensure closing procedures are completed accurately and efficiently. The ideal candidate is responsible, organized, friendly, and comfortable taking initiative in a fast-paced retail environment. This position is a part time position that will be required to work flexible shifts between the hours of 3pm and 9:30pm Monday - Saturday. Big Deal Outlet is a rapidly growing retail establishment with locations in Utah and Idaho. We focus on liquidating products that cannot be sold through regular retail channels. This includes, scratch and dent, overstock, customer returns, and salvage consumer products. We are always looking to grow our team with energetic self-motivated individuals who are interested in growing with us. We need team members with a positive attitude, a track record of honesty and integrity, and the ability to work quickly, and efficiently.
Requirements
- High school diploma or equivalent preferred
- Basic computer knowledge and math skills
- Ability to work quickly and efficiently
- Proven history of honesty and integrity
- Able to work independently with little instruction
- Demonstrated commitment to achieving the organization's goals and objectives
- Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness
- Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with customers and other department staff
- High degree of energy, self-motivation, and flexibility
- Proven ability to work collaboratively with others
- Excellent communication and time management skills
- Excellent attention to detail and outstanding organization skills
- Strong work ethic with a professional, positive attitude.
- Reliable attendance
- Positive demeanor and professional appearance
Nice To Haves
- Previous experience in a leadership customer service position
- Good knowledge of how cash registers operate
- Previous experience with employee work schedule coordination
- Previous experience with customer sales/returns
- Previous experience with loss prevention
Responsibilities
- Be the "go to" person for cashier inquires and mediating when necessary
- Process customer returns and exchanges in an efficient and courteous manner
- Handle customer inquiries and complaints related to returns and exchanges
- Maintain accurate records of all returns and exchanges
- Monitor the sales floor
- Converse with customers and provide service
- Monitor the store for potential theft, including observing customers and reviewing security footage
- Train other employees on theft prevention and returns processes
- Opening and closing the store
- Track and balance all cash and credit transactions within the respective cash register
- Interact with customers to understand needs or answer any questions
- Receive payments from customers and issue receipts
- Count money
- Operate cash register
- Use computer to work
- Answer customer questions
- All other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
