Cashier Team Lead - Final Markdown - PT

BIG DEAL OUTLETS•Layton, UT

6d•$14 - $16•Onsite

About The Position

Final Markdown has been open for a year and is going strong as a growing retail establishment! We focus on liquidating products that cannot be sold through regular retail channels. This includes scratch and dent, overstock, customer returns, and salvage consumer products. We are always looking to grow our team with energetic, self-motivated individuals who are interested in growing with us. We need team members with a positive attitude, a track record of honesty and integrity, and the ability to work quickly and efficiently.

Requirements

Previous experience in a leadership customer service position
Good knowledge of how cash registers operate
High school diploma or equivalent preferred
Basic computer knowledge and math skills
Ability to work quickly and efficiently
Proven history of honesty and integrity
Able to work independently with little instruction
Demonstrated commitment to achieving the organization's goals and objectives
Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness
Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with customers and other department staff
High degree of energy, self-motivation, and flexibility
Proven ability to work collaboratively with others
Excellent communication and time management skills
Excellent attention to detail and outstanding organization skills
Strong work ethic with a professional, positive attitude
Reliable attendance
Positive demeanor and professional appearance

Nice To Haves

Previous experience with employee work schedule coordination
Customer sales/returns experience
Loss prevention experience

Responsibilities

Coordinating and supervising Cashier employees
Opening and closing the store
Receiving payments and issuing receipts
Keeping track of all cash and credit transactions
Successfully execute store opening and closing procedures
Lead, train, and support cashiers to ensure excellent customer service and smooth daily operations
Receive payments from customers and issue receipts
Track and balance all cash and credit transactions within the respective cash register
Interact with customers to understand their needs or answer any questions
Count money accurately and efficiently
Operate the cash register and point-of-sale systems
Use computers for basic daily tasks
Answer customer questions and provide excellent service
Assist with stocking merchandise and organizing products on the sales floor
Perform general cleaning tasks to ensure a neat, safe, and welcoming store environment
Be the "go to" person for cashier inquires and mediating when necessary
Process customer returns and exchanges in an efficient and courteous manner
Handle customer inquiries and complaints related to returns and exchanges
Maintain accurate records of all returns and exchanges
Monitor the sales floor
Converse with customers and provide service
Monitor the store for potential theft, including observing customers and reviewing security footage
Train other employees on theft prevention and returns processes
All other duties as assigned