#701 Cashier Supervisor

99 Ranch Market • Fremont, CA

6h • Onsite

About The Position

99 Ranch Market is one of the largest Asian supermarket chains in the United States with 70 store locations across multiple states and more to come. We are passionate about shaping the Asian Supermarket culture within the grocery industry and are looking for new members to grow with our family as we expand. This role involves overseeing cashier operations, ensuring excellent customer service, and contributing to the overall efficiency of the store.

Requirements

• Previous related work experience and leadership experience.
• Knowledge of cashier register and POS devices.
• Ability to memorize and recognize products.
• Accommodate flexible schedules including weekends and holidays or rotating schedules.
• Excellent interpersonal communication, teamwork, customer service, time management, and critical thinking skills.
• Good understanding of personnel resource management.
• Ability to stand for extended periods, to lift up to 25+ lbs object, and to make repetitive finger and wrist movements.
• Authorized to work in the United States without sponsorship.

Nice To Haves

• Bilingual in English/Chinese/Cantonese is a plus.

Responsibilities

• Properly operate the cash register, handle all types of transactions, and assist customers with packaging.
• Assist store operations to increase efficiency and participate in the recruiting and managing process.
• Provide training to team members including proper customer service etiquette, POS operation, package rules, and other cashier department operations.
• Oversee cashier operations such as using POS devices, building and retaining customer relationships, updating product prices, performing batch-related tasks, and other customer services.
• Properly respond to customer returns, exchanges, questions, requests, suggestions, and complaints.
• Show knowledge about all products to serve customer needs.
• Report accidents, violations, and other incidents.
• Maintain clean and safe working environments.
• Control, safeguard, and monitor store assets and related procedure implementation.
• Identify potential issues and propose improvement plans.
• Perform other duties as assigned.

Benefits

• Medical, Vision, Dental, and Life Insurance.
• 401(k) Retirement Savings Plan with up to 4% Company Match.
• Long-Term Service Award.
• Paid Time Off.
• Employee Discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed