Cashier Supervisor

Tawa Supermarket Inc•Edmonds, WA

17d•$17

About The Position

99 Ranch Market is the largest Asian supermarket chain in the United States, with over 60 store locations across 10 states and more to come! We are passionate and honored to shape the Asian Supermarket culture within the grocery industry. "For 100, we try harder" is our commitment to always provide the best products and services to the communities we serve. With our new expansion strategy and efforts in our cross-generational transition to continue growing our footprint across the country, we welcome YOU to join and grow alongside our family! Job Description: Proactively greet customers, and answer their questions in a professional manner Identify product items properly Scan customer orders accurately and efficiently Follow all cash handling procedures and complete the process accurately and efficiently Bag items properly Answers customer inquiries by phone or in person with appropriate etiquettes Conducts customer returns and exchanges in compliance with the company policies Properly handles customer suggestions and complaints for customer retention Review, create and apply new batches. Update prices in the system. Make various sizes of price tags, and ensure price tags and signage are correctly labeled Process online orders according to company procedures Maintains clean, organized work areas, and comply with internal procedures Perform other duties as for business needs Please note the job descriptions are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time without notice.

Requirements

Previous front end customer service experience preferred
Knowledge of cashier registers, POS devices, online orders platforms, and computers
Excellent communication skills and willingness to help with customer requests
Available to work on weekends and holidays or rotating schedules
Good customer service skills
Good time management skills
Good attention to details

Responsibilities

Proactively greet customers, and answer their questions in a professional manner
Identify product items properly
Scan customer orders accurately and efficiently
Follow all cash handling procedures and complete the process accurately and efficiently
Bag items properly
Answers customer inquiries by phone or in person with appropriate etiquettes
Conducts customer returns and exchanges in compliance with the company policies
Properly handles customer suggestions and complaints for customer retention
Review, create and apply new batches.
Update prices in the system.
Make various sizes of price tags, and ensure price tags and signage are correctly labeled
Process online orders according to company procedures
Maintains clean, organized work areas, and comply with internal procedures
Perform other duties as for business needs