Massillon- Cashier/Sales Floor Associate

Goodwill Industries of Gr. Cleveland & East Central Ohio•Massillon, OH

21h•Onsite

About The Position

Join us in making a meaningful impact in Massillon, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Requirements

Strength in mathematics
Experience with computers preferred
Strong people and customer service skills
Prior retail experience preferred
Able to identify shades and tones of color and visually inspect clothing
High school diploma or GED preferred

Responsibilities

Ensures 100% donor and customer satisfaction.
Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs, i.e., Round Up, Loyalty, etc.
Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
Assists store team leadership in the training of new personnel.
Assists in maintaining a clean store, such as cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.
Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
Ends every transaction with "You changed a life today, Thank you!"
Other duties as assigned