PT Sales Associate Cashier
Ahold Delhaize•Myrtle Beach, SC
•Onsite
About The Position
The Cashier (Sales Associate) provides fast, easy, flexible, and friendly service to customers in accordance with Food Lion customer service standards. The role supports the Customer Service Manager and Assistant Customer Service Manager in maintaining Front End Standard Practice Manual standards and maximizing sales through excellent customer service. The cashier processes purchases and payments, helps customers with their groceries, maintains cash control, and keeps the workstation and front-end area clean, orderly, and safe. The role also includes retrieving shopping carts, maintaining the MVP savings center kiosk, completing required training, and performing other assigned duties.
Requirements
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service-center work.
- Must meet minimum age requirements for specific job functions.
- Must be able to meet the position’s physical requirements, with or without reasonable accommodations.
- Ability to use computers and other communication systems required for job functions.
- Ability to perform repetitive hand and arm motions.
- Ability to bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
- Ability to pull or push up to 75 lbs. occasionally.
- Ability to stand 100% of the time and frequently walk short distances.
- Ability to handle substances associated with cleaning and packaging materials, fresh fruits and vegetables, house plants or flowers, and household cleaners.
- Ability to frequently or continuously handle paper and coin currency and operate equipment such as a cash register, lottery machine where applicable, scanner, computer, and calculator.
- Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
- Ability to meet established volume activity standards for the position.
- Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.
- Sufficient visual ability to check ID cards, checks, invoices, and other written documents.
Responsibilities
- Provide prompt, accurate, friendly service and engage customers to create a positive shopping experience.
- Greet customers and use their names whenever possible.
- Unload customers’ groceries from carts to the belt, grouping items such as cold products for easier bagging.
- Check the bottom of every cart and under baby seats for items before completing an order.
- Follow correct bagging procedures and use bags according to type.
- Scan customers’ orders and process payments according to standard practice.
- Avoid personal conversations with associates when customers are present.
- Follow procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
- Follow refund and error-correction procedures and make every attempt to maintain accurate cash control.
- Follow procedures and perform overrides.
- Identify customers needing assistance and offer to take their orders to their cars.
- Remain alert and call for assistance when needed to meet service standards.
- Check prices quickly and accurately.
- Be courteous and helpful to other associates.
- Wear the Food Lion uniform and apron with name badge, maintain a neat and clean appearance, and follow the dress code.
- Retrieve shopping carts from parking lots and cart corrals using the tether strap according to standard practice.
- Keep the workstation and front-end area neat and clean.
- Report register malfunctions to the Customer Service Manager or MOD.
- Keep the MVP savings center kiosk supplied with paper and ensure it is working properly.
- Adhere to company guidelines, policies, and standard practices.
- Observe and correct unsafe conditions that could cause associate or customer accidents.
- Notify QA of front-end cleaning issues or required maintenance.
- Successfully complete computer-based training and training-aid courses.
- Perform other duties as assigned.
- Move empty bottles and containers from the front end to the back room where applicable.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
